The Cheesecake Factory – Palo Alto, CA +6 locations
The Cheesecake Factory has secured a licensing agreement with Hong Kong-based restaurant operator Maxim's Caterers Limited to open several new… CareerArc
I worked at Cheesecake Factory full-time (More than a year)
Tips were above average on Friday's and Saturdays; however, you had to be on the manager's good side to be scheduled for those days. The other servers were genuine, nice, and helpful people. If you needed a day off for whatever reason, it was easy to find a coworker willing to take the shift for you. The chef's are excellent and execute delicious food.
Being a male, the manager's (all men) were more drawn to women servers for obvious reasons and flirted with them non-stop. Because of their infatuation with the younger women servers, all the best sections and times to serve were scheduled for the women--leaving the men to the worst sections. Favoritism was also unprofessional with respect to how the manager's treated pretty women employee's in comparison to how they treated the others.
Advice to Management
Respect your servers, don't talk down to them, keep your tempers under control. Also keep in mind that some of us are going to school and when we tell you a month in advance that we have a final exam on a certain date, don't tell us 2 days before we must come to work or were fired.