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CompuCom Jobs in Lisle, IL

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1 day ago

Technical Support Tech – new

CompuCom Plainfield, IL

The Analyst Level works on assignments of a moderate scope where ability to recognize deviation from accepted practice is required. Normally receives… CompuCom

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Don Doctor
13 Ratings
  • Desktop Support Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Analyst
    Current Employee - Desktop Support Analyst
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CompuCom full-time (More than 3 years)


    Starting pay for Desktop Support is some of the best in my region (but still well below national avg). My direct supervisor is one of the best I've ever had the pleasure of working for, and the rest of my team is also pretty awesome. Training is readily available, to include certifications.


    Raises have been frozen since before I came on nearly 5 years ago. Medical benefits have been rolled back to nothing more than an HDHP w/ HSA, which is absolutely terrible for anyone who has to visit the doctor for more than regular yearly checkups.

    Advice to Management

    The CEO recently explicitly stated that Compucom was bringing back raises. A few short months after that, and it turns out they're still frozen, and this horrible excuse for a healthcare plan comes out during open enrollment. You don't make promises to your employees that you can't back up, and you're going to lose a lot of your more experienced employees to this severely-reduced healthcare plan. I will literally be working for less total compensation this year than I did last year. The more you short-change employees, the more you will short-change the company and your investors in the long-term.

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