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I have been working at Compuware full-time (More than 10 years)
Compuware is a very different company than it was a year ago. Decisions are made quickly and the corporate direction is clear. The focus is definitely on the customer.
The transition to a smaller. focused company is a major undertaking. More of a caution than a con but in some departments be prepared to handle many projects and heavy workloads.
Advice to Management
The new management is a breath of fresh air. They explain their decisions and are focused on the customer. Staffing in some areas may need to be increased.