Convergys – Belleville
Hardware and Driver Support Technician Are you computer and peripheral tech savvy and looking for a challenge? Are your customer care skills second… Job Board
Convergys – Watertown, NY
Join our company now and grow with us Customer and Sales Support Professionals *****Uncapped Commission & Free Satellite Television $250 monthly… Job Board
Convergys – Phoenix, AZ
Support calls from customers around the country that need assistance with their wireless accounts while providing a great customer experience… Job Board
CONVERGY'S – Chattanooga, TN
Customer Service & Sales Representatives will interface with customers via inbound calls or the Internet for the purpose of resolving routine… TheJobNetwork
Convergys – Watertown, NY
Hiring Customer & Sales Support Professionals Now - Develop your career with us! *****Commission & Free Satellite Television******Ask about our Refer… Job Board
Convergys – Chattanooga, TN
Be Confident in your future! Join 125,000 talented individuals in more than 150 service centers in 31 countries Apply directly at… Job Board
Convergys – Laredo, TX
· Greet customers in courteous, friendly, and professional manner. · Listen attentively to customer needs and concerns; demonstrate empathy. · Meet… Job Board
I have been working at Convergys full-time (More than a year)
I have been with the company for over a year and I absolutely love my job. My coworkers are amazing and our team works seamlessly together because our department leader made sure that we took time to get to know each others' work styles and strengths/weaknesses in a constructive way. This is my first time in the talent acquisition field and I have already learned so much in terms of best practices and how important it is to connect with potential new employees from the moment you first make contact with them. From a recruiting perspective, nothing will help your staffing efforts more than actually getting to know the people you are hiring before they even start on day one. That's the best part of the job--getting to know so many great people and having the opportunity to offer them a position with the company. The hardest part of the job is the market--lots of contact centers in the area and lower population makes it a cutthroat recruiting game. Competition is fierce, so it's all about how you brand your company in the area and what the company brings to the table in terms of culture and environment, which Convergys definitely delivers. Between the community involvement and the relaxed, fun environment, I would put Convergys at the top of the list of places to work in the area.
Convergys is a global giant, so there's always red tape and corporate processes in place causing things to take longer than you'd think to get accomplished.
Advice to Management
One thing that Convergys could benefit from is streamlining some of their processes. Having to go through approval after approval for everything is a tiresome experience. Keep up the good work in terms of employee engagement and listening to what your employees have to say.