Cost Plus World Market – San Dimas, CA
Qualified applicants with criminal histories will be considered for employment consistent with the requirements of all applicable… Cost Plus World Market
Cost Plus World Market – Santa Ana, CA
include executing the daily priorities established by the General Manager, leading the store staff in the absence of the General Manager or Lead… Cost Plus World Market
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I have been working at Cost Plus part-time (More than 5 years)
Sense of family amongst peers.
There's so much emphasis now on Explorer signups that we've lost sight of what made World Market a great place to work and shop. Despite classification (i.e. part-time over) scheduling of number of hours is so inconsistent you're constantly struggling to pay bills and maintain even a low standard of living. Budget for scheduling employees is so limited the employees who are working are stretched to the max in their ability to cover so many customers simultaneously. There are almost always long lines at the registers because there are so few employees scheduled to work, even on high volume days. World Market is sacrificing customer service for under budget bottom line.
Advice to Management
Emphasis has shifted from positive customer interactions to non-stop pressuring customers into becoming Explorer members, much to the very visible annoyance of the customers. Be more consistent in scheduling. World Market has a very high percentage now of employees who are on public assistance because work schedule is so erratic, especially for employees classified at part-time over (which means you're supposed to be scheduled for 20-35 hours weekly but that isn't happening.) However for some reason non-management full time employees are always assigned the number of hours noted in the Employee Handbook, but that doesn't hold true for part-time over employees. Doesn't seem fair to be following the rules outlined in handbook for one classification but not the other one.