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I have been working at Crete Carrier full-time (Less than a year)
Good pay when you can get the miles.
Insurance rates sky high. Miles too irregular. 1800 one week, 3400 the next. Gets you home when they want. Lots of holidays spent on the road setting in truck stops. Used to be about 90% drop and hook. For the last 7-6 months about 65% drop and hook. CSR department very poor. Say they contact customer but don't.
Advice to Management
You say you put drivers first. When?