DISH – Hayward, CA
• Basic computer skills; basic electronics and/or audio/video knowledge is helpful. • Strong customer service skills; friendly, approachable and… DISH
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I have been working at DISH full-time (Less than a year)
What a Joke. Dont Even think about this company, unless you like to slaved.
Making their Metrics otherwise you will not get a raise or promotion. Their Metrics are almost impossible to do a good decent job on installs because they time limit you on installs. If you fall behind on the allotted time, you will fail on their "completion" pie. Which will affect your scoring/rating for a raise. That is why you see some of the installs are shoddy. The tech is trying to make his install time metrics. Cables running all over the place instead of a good neat quality install. Mandatory overtime. Just when you think youre done. Nope!!! Supposed to be 10 hour shift (7a-5p). Huh, dont plan on anything while your working (like being home w/ kids, having dinner, etc). What happens is for instance, you are done with your last job at 4:30pm on your job order for the day, you have to call into Dispatch in Arizona saying you are done with your last job. Dispatch will assign you another job!!! And this is at 4:30p! Half hour of your shift! They dont care about your overtime, because theyll pay that overtime with this job your about to do. I had a job call at 4;30, got dispatched to another job, got their at 4;45 (drive time), didnt finish job until 8;30p, got bac to warehouse at 9pm, didnt leave to home till 9:30p. Now what kinda job is that. FORCED OVERTIME. If you didnt call into Arizona Dispatch, they will deduct points off of your Metrics and Pie. Which will result in disciplenary action, fired, or simply no raises or promotions. Their are other reasons why you should run. Their benefits are no where near what they advertise. Their medical plan is something to really laugh about. What Medical Benefits. You pay all cost for medical out of your own pocket until $2,500 ceiling is met! No coverage until you go over $2,500. Everything comes out of your own pocket. I can go on and on. RUN AWAY!!!!
Advice to Management
Listen to the reviews!!! Voted NUMBER 1 for Worst Company to Work For. 2009, 2010, 2011, 2012.