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I have been working at Diebold full-time (More than 8 years)
There is a lot of cooperation and team spirit. Communication with upper management is easy and straightforward. Continuing education (learning new products and software) is easily available. Teams work together well.
Sometimes instructions and procedures get long and confusing. Things that should be simple become reading from multiple pages and documents to find answers.
Advice to Management
First, Try to keep tools and information simple and user friendly. Second, strike a balance between effeciency and professional, quality, timely service.