Diebold, Inc. – Oklahoma City, OK
Responsible for the quality delivery and customer satisfaction of end-to-end service management within the assigned account base. The Service… ClickCast
I have been working at Diebold full-time (More than 8 years)
You get a service vehicle to take home, you can make good money with lots of overtime if you like that heavy load. great job for a young single person . Periods of job stability followed every 5 years with reorganization of forces but techs are usually the last area to cull. 30 year old techs within the lower pay scale and agreeable to anything will be highly sought after here until they start making too much money. You can make $ 75 k if you are an old timer that is the super tech type.
Lots of overtime . Even if you don't want it sometimes you will get 16 hour days , up than extra 40 hours overtime a week and maybe on call every 3rd week . You will miss many family events. Very few vacations granted in december. You must plan you vacations around other techs vacations by January and don't try and change your dates because every slot will be taken and you will have little luck. Work vans have GPS location devices in them to track your movements , lunch breaks , speed, etc. Lots of administrative work along with your repairing of equipment. Every large customer has rules to follow and it is hard to keep them straight with hundreds of other processes. Watch your paycheck , every so often you will be shorted by accident or oversight. 24 hour job to keep up with everything.
Advice to Management
Buy up hyosung, Wincor, and Ncr so you have no competition and can force your customers to abide by diebolds rules and processes, like it was in old days when diebold was the only ATM maker in town.