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Direct Line Group Jobs in Bromley, England

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Show:  All Results Last 7 Days
4 days ago

Digital Designer

Direct Line Group Bromley, England

Were lean and agile, with the benefit of a respected FTSE 100 company behind us. We want people who arent afraid to take chances, who arent afraid to… Reed.co.uk

5 days ago

Technical Pricing Lead

Direct Line Group Bromley, England

• Carry out a variety of technical pricing work as required (e.g. cost work; implementing models into rating; providing input into the Budget… Reed.co.uk

5 days ago

Pricing Systems Developer

Direct Line Group Bromley, England

• Creating, documenting and maintaining databases to be used in Pricing, Marketing and other areas. • Managing relationships with a wide range of… Reed.co.uk

6 days ago

Communication Consultant-Fixed term contract

Direct Line Group Bromley, England

Theres never been a better time to develop your career within marketing and communications. Embarking on a new era with a new brand and structure… Reed.co.uk

11 days ago

Digital Risk & Control Assistant

Direct Line Group Bromley, England

Purpose of Role To support and drive Risk & Portfolio awareness across Digital and ensure they have an effective risk management strategy which… Reed.co.uk

9 days ago

SEO Consultant -6mth FTC

Direct Line Group Bromley, England

To manage and maximise visibility of Direct Line Group brands within search engines to increase revenue generated through this source. Key… Reed.co.uk

24 days ago

Internal Communications Co-Ordinator

Direct Line Group Bromley, England

• Contribute to the delivery of the Direct Line Group communications strategy with colleagues to deliver a joined up approach to all communications… Reed.co.uk

27 days ago

Head of Customer Insight

Direct Line Group Bromley, England

• Ensure that we have in place a robust and tenable customer experience measurement framework and process to provide insight on the end to end… Reed.co.uk

27 days ago

Rating Implementation Team Lead Roles Model and Delivery

Direct Line Group Bromley, England

We are responsible for maintaining the rating engine for both our Personal Lines Home and Motor products. We work closely with our Pricing… Reed.co.uk

30+ days ago

Core Operations Team Leader

Direct Line Group Bromley, England

• Build and maintain relationship with people at our partner EXL. • Participate in and champion the continuous development of processes adopting lean… Reed.co.uk

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Direct Line Group CEO Paul Geddes
Paul Geddes
21 Ratings
  • Big challenges but bearable (Best 4 Customer programme)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Bromley, England (UK)
    Current Employee - Project Manager in Bromley, England (UK)
    Negative Outlook
    Approves of CEO

    I have been working at Direct Line Group full-time (More than a year)


    - Great work life balance - Good package of benefits - Reasonable starting salary - Good HR and support - B4C has the attention of the whole business so there is a big focus on delivering it - Some leadership are trying to tackle key issues within the programme, such as blame culture, silo working - Clear on how to get training and professional development - People are open to mentoring - If you network well you will see lots of opportunities within the business - Conserted effort by leadership in CIO to communicate and be transparent


    - Way too much politics and turf wars between product owners, work streams and other areas of the business - very us and them. - A majority of the programme are 3rd party suppliers or contractors, including leadership, who keep their head down, blinkers on and do as much as needed to stick to the contract. - Company culture/values suffer substancially because there's no buy in from 3rd parties or contractors - There are known bad/disruptive leaders who are 3rd parties but no effort being made to replace them - The programme has forgotten that DLG are the customer and many are being walked over by the 3rd parties, talked to disrespectfully etc - Some leadership talk the talk and walk the walk, but it's few. Leadership who demontrate destructive practices like bullishness, threatening behaviours, blame and embarassment go unchallenged. Everyone else feels that they must rise to this level of communication because they go unchallenged - and they wonder why the culture isn't changing... - Professional growth not reflected in the wage packet, it's like they want to train people up to prepare them for their next role somewhere else - No punishment for negligence meaning everyone is pretty relaxed about failure, mainly because majority are 3rd parties who have already had their contracts signed - Silo mentality being driven by there being no one to string deliverables and timelines together - chaos, mistrust, frustration are all palpable on phone calls. - A general attitude of acceptance of failure and no desire to deliver to timelines as slippage/failure has been normalised/rebranded.

    Advice to Management

    - "The business" need to take a step back and support the programme delivery, not constantly interrupt it, which has lead to scope creep and over complexity in the delivery. - Consider a strategy of putting only permanent employees in positions of authority who will drive the cultural change you are seeking. Contractors will not do this. - Talented / ambitious / concientious employees will leave or are currently looking, as is happening, because they care about the future of the company but do not see themselves as part of that future. Very few are on this for the long term.

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