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Great employees. Good discount for employee meals. Lots of regular customers that can be friendly and a pleasure to serve.
The upper managment really needs to get it together. They are constantly changing regulations and procedures making it very difficult for employees to keep up. Methods are impractical and require high labor for little profit. Managment has very little regard for anything other than profit, and employees are entirely expendable. Our stores refrigerator has been broken for almost 5 months, keeping food dangerously warm, and they won't fix it because they dont want to pay for repairs. No holiday pay, and were open everyday except Christmas day. They have the lowest pay rate for shift managers that i have ever come across and never give raises without a promotion regardless of the quality of employees, yet they have no problem overburdening their employees with more and more things to do everyday. Its unfortunate that the managment is soo poor and greedy within this company, they are loosing too many quality hardworking individuals for their own good.
Advice to Management
Talk to your employees every now and then. We have great insight and know what works and what doesn't. Have some consistancy with what you need us to do, and stop changing it every week. *Allow tips,* and this is key, i have no idea why you wouldn't. It gives employees an insentive to provide an enjoyable and delicious dining experience, at no cost to you, and subsidizes the poor pay. Close on some of the major holidays, you are litterally losing money to stay open (or at least make it an option for GM's) because nobody comes in.