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I worked at Erickson Living full-time (More than a year)
Campus was clean, upscale, not afraid to spend money on nice things
These people can't make a decision to save their lives, always drama. Dining services is lacking. Poor menus and service is not up to standard. No leadership unless certifiably psycho leads and that needs to be walked or kicked out the door
Advice to Management
Visit other facilities around the area. It doesn't matter how nice your building looks, if your care sucks... So does the facility. Worse nursing care I've seen in a long time. Remember we are there to help the residents. Not there so the residents can be mean and ugly to use. Worse and meanest group I've ever seen. So sad.