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Expedia Jobs in London, England

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27 days ago

eCommerce/Customer Experience Manager - France

Expedia London, England

Support the strategic and operating planning for a specific product, e.g. Air, Car, Transportation, or function, e.g. SEO, Checkout, or Site with a… Expedia

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Expedia CEO Dara Khosrowshahi
Dara Khosrowshahi
918 Ratings
  • Helpful (3)

    Bureaucracy leading to missed opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in London, England (UK)
    Former Employee - Senior Manager in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Expedia full-time (More than a year)


    The company does a good job of recruiting bright people (70-80% are top notch. The rest can be quite poor, but this is due to the working model. Smart people decide, "tools" execute). Relative to most employers they treat employees quite well, though they don't stack up as well against top-tier technology companies. Offices in Bellevue and London are top notch. Very pleasant physical workplaces.


    -Promotions seem tilted towards ex-consultant heavy strategy groups. -Entire teams made for "strategy" made up of ex-consultants that don't actually add much to the business. The operating model seems to be to reduce the highly skilled, highly educated other functions to be their tools. -Bureaucracy runs rampant. Simple things take days and this prevents valuable, value-added work from being done. -Enough already with the powerpoint and long-term plans. These sound good on paper but have become nothing more than an echo chamber and an excuse to keep loads of people in meeting rooms for hours each day. Pick a strategy, execute on it. There's no need to make such detailed plans when you are just guessing

    Advice to Management

    -Less ex-consultants. -Dump the teams who exist only to "decide" things. They don't have domain knowledge and end up gumming up process and hurting morale. -Less overhead, more actual execution

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