Fidelity Investments – Washington, DC
The Central Relationship Manager (C-RM) role is 100% sales support and focused entirely on engaging high value covered and uncovered clients with… Fidelity Investments
I have been working at Fidelity Investments as an intern (More than a year)
well known and respected brand, access to many quality financial solutions for clients, I have a good manager that respects employees so work/life balance is good. Never-ending pool of clients to work with, so business is rarely slow.
comp. plan is always changing, not a lot of reward for retaining clients, you basically have to approach each year as a sprint, not a marathon. This means once you have created and implemented a solid plan for a client, there is very little compensation paid for the maintenance of the relationship, relative to the work required. Don't interpret this as you don't make money, if you work hard you will, but the money you make is always for selling something new, not maintaining a sound plan. You have to work your tail off to help a lot of people each year, which quickly means you are working with 400+ households, and you have little to no support in servicing them.
Advice to Management
Balance development of new business with retention of existing business. Meet the demands for financial solutions requested by the field more quickly. Your field sales reps know best what the clients want, not some person in Smithfield, RI that has never met a client in person before. Ask us more!