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First American Escrow Receptionist Jobs in Elgin, IL

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First American CEO and Director Dennis J. Gilmore
Dennis J. Gilmore
61 Ratings
  • A Dead-end Market

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Santa Ana, CA
    Former Employee - Anonymous Employee in Santa Ana, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at First American full-time (Less than a year)


    The company is stable in general. It has been able to stay afloat for the past 100+ years. If you can stay for 3+ years at this company, you are pretty much in the safe zone and can take it very easy. Very few changes happen over the years, which means job security is high. You can even obtain the title VP for staying there long enough even though you don't have any direct reports, just like in other financial companies.


    Because the company was founded in the old days, its culture is still very outdated and rigid. The organization itself has so many problems in general that efficiency in general is very low. Think of the company as a very old man who has lived for so long without being able to adapt to the new age. Keep in mind that when you walk into the headquarter in Santa Ana, even though you will see the very fancy buildings on the colonial style campus which seem to boast the company's longevity and high success in its title insurance market, they are all actually to mislead you and the employees that the company is still superior. It actually struggles much to stay competitive with its number one competitor - Fidelity. The result is: inefficiency, low pay, extremely silo, virtually no innovation, low career growth, ...

    Advice to Management

    I want to say embrace innovation and adaptation to the new age, but I know that they are next to impossible because of the old company culture which has lasted for a century and its dead-end title insurance market.

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