Fujitsu America, Inc. – Sunnyvale, CA
This position is responsible for designing, implementing, maintaining and supporting corporate computer systems including endpoints, servers… Fujitsu America, Inc.
I have been working at Fujitsu America full-time (More than 10 years)
The products are first rate and the people are for the most part loyal and helpful.
Losing its customer focused support tradition.
Advice to Management
Realize that customer service is not just replacing widgets or counting the number of calls taken, but actually providing a valuable service and positive experience to customers.