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I worked at Fuze full-time
SF downtown location Very talented individuals with lack of direction Unlimited vacation
No one knows about the product, absolutely no marketing. concentrate on Marketing and sales before you lose your ground. Competitors are way ahead with the technology and market share. Product is very unstable, basic functionality does not work on some occasions. I have been using competitors of Fuze and they work seamless without any issues.
Advice to Management
You will need to market this product to survive the tough competition. Focus on stability of the product rather than the visual appearance. Invest in better marketing and sales strategies.