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I worked at H.I.S. International Tours (NY) full-time (More than a year)
It is comparatively relax environment. You know your responsibilities and no-one asks more. No requirement for overtime.
Japanese culture integration trials. Still they wanna impose some of their cultural habits to everyone. Also, most of the employees Japan origin or Japanese speaking.
Advice to Management
Try to be a real international company, rather than forcing your cultural norms to all nationalities.