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HSBC Holdings Jobs in Hamilton, Scotland

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6 days ago

Customer Service Associate

HSBC Hamilton, Scotland

Here you’ll be dealing exclusively with our HSBC Advance customers. They pay monthly fees for their accounts, and they expect to get a level of… CV-Library.co.uk

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HSBC Holdings Chief Executive Stuart T. Gulliver
Stuart T. Gulliver
488 Ratings
  • Helpful (1)

    A good place to start or finish your career with

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Audit Manager in New York, NY
    Current Employee - Audit Manager in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at HSBC Holdings full-time (More than 5 years)


    - generous time off program - global scale provides ample career opportunities - supportive of remote work and work-life balance


    - typical politics and "who you know" circle of things to get to where you want. although they revamped performance management, the process is still jaded - typically, those who rise to the top are the "talkers" vs. the "walkers" - management decisions constantly made under committees representing both local and global management lines (Band 2 or higher) which overburden and slow processes to a crawl. Mid-level management decisions have been stripped or replaced. - unrealistic expectations to carry out unprecedented changes at "zero tolerance" levels

    Advice to Management

    Listen to your front line employees. They are the ones in the trenches and can provide unbiased feedback. Continue to fix the culture. There seems to be a focus to hunt down the remnants from the previous legacy, but "bad apples" lurk in the new generation. Above all else, common sense and asking the right questions needs to prevail when making decisions.

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