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I worked at Health Dialog full-time (More than 8 years)
I really enjoyed all the people that I worked with at Health Dialog. Over the MANY years I worked there one of the best features was always the extremely talented and highly professional folks I worked with.
After being sold originally to BUPA, Health Dialog seemed to have lost its focus. Although they were a worldwide healthcare company, BUPA didn't seem to know what to do with Health Dialog as its first entry to the US HealthCare market. Then Rite Aid came along and bought Health Dialog... and they seemed to have one focus, and left the rest of the company to flail. Not sure if Health Dialog will ever recover. I know they will never be the same again!
Advice to Management
Pick a focus, define a strategy... and then WORK THE CRAP out of it! Quit letting the talent either leave or go to waste!