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Healthways Jobs in Tempe, AZ

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Show:  All Results Last 7 Days
30+ days ago

Marketing Specialist

Healthways, Inc. Chandler, AZ

** The Marketing Specialist on the Silver Sneakers Fitness marketing team are required to design, develop, and implement member engagement… ClickCast

7 days ago

Human Resources Coordinator

Healthways, Inc. Chandler, AZ

** The Human Resources Coordinator provides HR support in the areas of HRIS, compensation, benefits, recruitment/selection, employee relations… ClickCast

30+ days ago

Project Specialist (Associate Project Manager)

Healthways, Inc. Chandler, AZ

** The Implementations Project Specialist is responsible for the effective initiation, planning, execution and closing of projects as they relate to… ClickCast

14 days ago

Health Coach

Healthways, Inc. Chandler, AZ

1\. Proactively reach out to eligible participants to enroll in coaching program\. 2\. Contact participants to assess health, tobacco usage, fitness… ClickCast

30+ days ago

Marketing Manager

Healthways, Inc. Chandler, AZ

include brainstorming, preparation of proposals, presentations, and internal and external communications\. + Work with the business unit leaders… ClickCast

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Healthways Reviews

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Alfred Lumsdaine
8 Ratings
  • Helpful (2)

    Focus is on numbers and less on customer service.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Tempe, AZ
    Former Employee - Customer Service Representative in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Healthways full-time (More than 3 years)


    Started out as a fun place to work. Emphasis on family environment, Wii room, meditation room, Nice co-workers, enthusiastic coaches, decent pay, healthy lifestyle cuture.


    Atlhough my official title wen hired was Engagement Specialist, I actuall worked as a customer service representative. While there, I observed a poorly-managed call center with egocentric back-stabbing managers who showed too much favoritism to certain individuals(especially to coaches), as well as inferior, antiquated systems. I found the metrics nearly impossible to meet and still be able to maintain excellent customer service in 3 minutes while on the phone. Otherwise enthusiastic and knowlegeable employees were laid off. Emphasis on health and wellness deteriorated and was replaced by overload of work and many fearful and disgruntled remaining employees.

    Advice to Management

    Focus on developing your people in action and not just in theory. Bring back the team spirt that first made it a wonderful place to work. Dont be so greedy to get so many clients that you dont have the manpower to handle them; i.e. force employees to "Make bricks without straw". You let go of some decent and qualified people just to meet your numbers. After that, the culture changed dramatically and morale dropped to an all-time low. For a company that claims to increase the wellbeing and reduce stress for its clients' employees, you do not seem to practice what you preach when it comes to your own.

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