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I worked at ITHAKA full-time (More than 5 years)
The benefits were great, and I understand they still are.
Toxic culture. Mistrust between departments and among leadership. Conflict is handled in a very passive-aggressive manner. Employees are rarely promoted from within. There are many lifetime employees, and they have disdain for the non-lifers.
Advice to Management
LEAD! Find more effective conflict resolution. Encourage collaboration and people sharing ideas -- don't just pay lip service to it.