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I worked at Intelligroup full-time (More than 10 years)
Pay was ok but we had the pay before being outsourced to that company. Intelligroup was forced to take the American workers onboard so the parent could refuse to pay retirements to those who were close to retiring. Apparently, finding a different but equivalent job for workers was written in the contract for that reason. When we were under U.S. citizen management, everything was great. Once foreign-born Indians began management, the site went downhill.
If you were not a part of the HOT technology group, the company ignored you. If they didn't understand the difficulty of your work they cut your manpower below minimums and assigned to higher level techs who had no idea what they were doing and caused more harm (work for us) than good (helping us and the customer out).
Advice to Management
Don't just concentrate on the sections who have the skillsets you understand. Customer service and broad knowledge is just as important as specialization in some cases. Reconsider your policy of promoting technical savvy people through management and the chain of command. At certain levels, you need people skills to handle internal and sometimes external issues. Though technically proficient, management lacks 'heart'.