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I worked at International SOS full-time (Less than a year)
Great colleagues and the mission of the company is saving lives.
HORRIBLY inefficient internal processes and resource management. Micromanagement from the top.
Advice to Management
Get out of your own way. Trust people. Empower people. Please stop sweating every little, tiny decision and pinching every penny. Build a culture where senior staff and managers have the ability to make decisions and run their business. A little trust would go a long way in repairing a broken corporate culture.