KONE, Inc – Columbus, OH
Regarded as one of the most innovative companies in the world, KONE is a global leader in elevator and escalator business\. Every day, millions of… ClickCast
I have been working at KONE full-time (More than a year)
Level of compensation, company vehicle that comes with personal use, close knit office staff. Expense card. Strong local managers. Allot of pride in this industry, very selective industry.
Zero work/life balance. Expectations are absolutely unrealistic. Systems are antiquated. The "district" management team flat out ignore the specific challenges of each market and have a boiler plate set of expectations that do not always apply and are not very flexible.
Advice to Management
Service department needs to recalibrate their expectations of supervision. Stop flooding the office with 22 year old college graduate sales people and get some people that know what they are doing as sales and supervisors. Start standing up to the union field employees and demanding customers that are not loyal and have impossible expectations. Know when to make good business decisions and walk away from certain customers and projects. Stop living under the idea that "no matter what, we can make money off of it."