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Kinnser Software Jobs in Austin, TX

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8 job openings Back to all jobs

Show:  All Results Last 7 Days
5 days ago

SalesForce Administrator

Kinnser Software Austin, TX

• Work closely with the marketing and sales teams to develop targeted lists for integrated B2B marketing… Kinnser Software

7 days ago

QA Automation Analyst

Kinnser Software Austin, TX

For the most part, you’ll be maintaining the end-to-end Watir test framework. Our automated tests run in multiple browsers, on multiple operating… Kinnser Software

11 days ago

Financial Specialist

Kinnser Software Austin, TX

You will be working with clients to help them; calculate revenue, answer billing questions and create various financial reports within the Kinnser… Kinnser Software

18 days ago

Customer Success Manager

Kinnser Software Austin, TX

• Customer interaction with key stakeholders throughout the full lifecycle beginning post-contract and continuing throughout the subscription period… Kinnser Software

20 days ago

SQL Database Developer

Kinnser Software Austin, TX

include: • Play a key role in building and maintaining large-scale public facing, high volume based web applications. • Develop new… Kinnser Software

22 days ago

Inside Sales Representative II

Kinnser Software Austin, TX

• Demonstrating the value propositions of Kinnser’s SaaS offering and services and being able to deliver that message to different types of clients… Kinnser Software

27 days ago

Inside Sales Associate

Kinnser Software Austin, TX

Lead generation is a critical aspect of Kinnser’s top of funnel marketing activities, and Kinnser is dedicated to investing in all aspects of… Kinnser Software

28 days ago

Technical Support Specialist

Kinnser Software Austin, TX

include: • Providing support and service for all Kinnser customers (primarily through the help desk/call center) including providing answers to… Kinnser Software

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Kinnser Software Reviews

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Recommend to a friend
Approve of CEO
Kinnser Software President & Founder Christopher Hester
Christopher Hester
28 Ratings
  • Helpful (4)

    Out of touch management that is too focused on the numbers

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tier I Tech Support in Austin, TX
    Current Employee - Tier I Tech Support in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Kinnser Software full-time


    Decent pay and good benefits for an entry level tech support position.


    It's a Mickey Mouse, high school environment. The only way to advance in the company is if the "cool kids" (managers and supervisors) like you and you're in their circle, otherwise you get nothing. The tech support job is really intended for a younger person who is new to the workforce. Older employees who have a solid resume, proven work experience and a good education are treated the same as a person who is just starting out. They claim it's not a metrics based call center, but if your lunch runs over two minutes or if you take a ten minute restroom break or if you clock in one minute past your start time, you get reprimanded. Answering phones in a call center has it's own set of challenges, but they make things unbearable by micromanaging their employees.

    Advice to Management

    Micromanaging doesn't work for everyone, especially adults who have paid their dues in the workforce and know how to handle their job. Stay in touch with your employees on the floor. Morale is super low and nobody enjoys coming to work. Change the tone of the office. Give people a reason, other than a paycheck, to come to work. Give me incentives to do a better/good job. Breakfast tacos, gold stars and internet high fives doesn't work for everyone. This isn't kindergarten.

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