Kohl's – Mentor, OH
Customer Service: • “Smiles and Says Hi!” Greets all customers and Associates encountered with a smile and encourages others to smile and say hi… Kohl's
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I worked at Kohl's part-time (Less than a year)
Awesome scheduling time AS LONG AS you give your supervisor a three weeks notice. They are very flexible if you are taking time off for school or doing community events. Every week there was a pot luck or themed lunch for all of the employees, and during black Friday there was free lunch given to all employees. So, it was a nice experience even though it was during their busiest time. Also, if you want hours, yes, you can do it! I've requested it and it worked well because another employee had a family emergency so I took a few of their hours. Overall, customers were very nice to me, only a few occasions where I dealt with difficult customers, however that was a rare occurrence. Kohl's is a great company to work for and all employees were very pleasant people and to make connections with. For those looking for employment, I'd say give it a shot!
Managers may breathe down your back if you aren't getting enough credit card offers, especially during the holiday time. . Also, you need to keep track of how many credit accounts you try to open. Many times I had to correct the managers tallies because the numbers were incorrect. During my training as an employee, I had to train other employees even though I was new to the system. I enjoyed helping, but I knew clear that management wasn't doing their job properly.
Advice to Management
Properly take extra time to train employees and try to cool off on the credit applications. The economy is bad and we don't need to over do it enough already.