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I worked at Kroll full-time (More than 3 years)
One of the biggest pros to working at Kroll was the employees around the world. I have worked with some really great people all over the company.
Management seems lacking in many areas. Not sure if it starts with their owners, Providence Equity Partners (PEP), or Kroll legacy, or Kroll Compliance legacy or... It appears as though it's in the blood and they can't get out of their own way to be successful.
Advice to Management
Get rid of everyone at the top. Start new. Don't hire friends or individuals from PEP or the family of companies. Get new blood.