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I worked at Krystal full-time (Less than a year)
Posted hours are normally true...very seldom asked to leave early concerning labor hours...
No training after hired...glass ceiling as far as promotions are concern. Unable to be promoted from within company. People in same position for years at same location(s).
Advice to Management
More training as this ever changing world transitions into a more busy world. Different approach to customer service is needed, along with motivation is not displayed by management.