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Ladbrokes Jobs in London, England

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29 job openings Back to all jobs

Show:  All Results Last 7 Days
9 days ago

Experience Planner

Ladbrokes London

• Develop experience architecture across multi channel experiences and defining specific experiences across retail and digital. • Develop… Jobg8

5 days ago

Customer Service Advisor

Ladbrokes London, England +11 locations

This is an entry level role which will require you to act as the first point of contact with our customers. You will be responsible for meeting… Ladbrokes

18 days ago

Trainee Customer Service Manager/Apprentice

Ladbrokes Clerkenwell, England

of the Role This is an entry level role with no entry requirements or pre-requisite qualifications for this apprenticeship role. This role will… Ladbrokes

19 days ago

Trainee Customer Service Manager/Apprenticeship

Ladbrokes Croydon, England +8 locations

of the Role This is an entry level role with no entry requirements or pre-requisite qualifications for this apprenticeship role. This role will… Ladbrokes

23 days ago

Tote Betting Operative

Ladbrokes Crayford, England

Provide a friendly and efficient service so as to encourage repeat business Develop and maintain a working knowledge of betting products Undertake… Ladbrokes

30+ days ago

Marketing Manager

Ladbrokes Crayford, England

Develop Direct Marketing Plans Maintain positive relationships across media platforms Ensure compliance with Health & Safety and Security Policies… Ladbrokes

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Ladbrokes Reviews

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Ladbrokes CEO Jim Mullen
Jim Mullen
11 Ratings
  • Helpful (1)

    A former CSM's opinion

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in London, England (UK)
    Former Employee - Customer Service Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO


    Plenty of sports to see but usually far too busy to actually get to watch anything. Nice work colleagues. Occasional good banter with some of the nice punters which, unfortunately, seem to be in a small minority.


    Management are incredibly awful. They seem to care almost nothing for shop staff and, in my experience, treat them like nameless numbers who are basically told to just get on with the job as they have been told.. Bullying, threats, ridiculous, inexplicable, repetitive, unnecessary administration time wasting tasks every day. Lack of support from almost every direction. Unfair and dangerous single-manning for hours on end, even full days. Poor pay. Difficult to get granted holidays that you want. The FOBT terminals have utterly ruined betting shops and utterly ruined many people's lives. Greed is the prevalent factor. It seems to be almost institutional.

    Advice to Management

    The only way you can ever possibly understand what customers want and what the issues are in shops are to talk to the staff who deal with these things every single working day. Stop letting ignorant morons sitting in comfy meeting rooms make ridiculous decisions based upon nothing more that ill-informed opinions. A truly dispicable employer. If there was anything like a proper union for betting shop workers I'd be surprised if even a single one would be allowed to open considering the way staff are treated.

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