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Lumenis Reviews

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Lumenis CEO Tzipi Ozer-Armon
Tzipi Ozer-Armon
18 Ratings
  • Helpful (1)

    Very challenging COMPANY to work for with very little support and resources

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales
    Former Employee - Sales
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Lumenis full-time


    1. Salary is great if you make your quota. 2. Lots of independence to work your territory 3. Some great people to work with (avoid the selfish jerks - there are some)


    The management team lack experience and ability to lead and motivate. They push and push for orders, yet lack the vision and ideas to get deals closed. Customers constantly complain about product reliability issues, overpriced service contracts (and service response times) and lack of support after the purchase. Company strives to hire inexperienced reps, leading to high turnover and offers absolutely no training program to get you prepared for the position. Lumenis lacks the qualities of a real medical device company; striving to be successful and to recruit top notch sales professionals. No marketing support, subpar clinical support, service engineers aren't trained on all products/lazy/negative. No one works together, but against each other. Very very negative environment/backstabbing/encouraged to do unethical things in order to make a sale. People working in Salt Lake and San Jose are miserable - why they stick around, who knows?!? Benefits are pathetic. Absolutely no reason to work here - there's no future.

    Advice to Management

    Open your eyes and bring in a new team. Lumenis desperately needs quality, trained, experienced managers/upper management to hire, train and retain employees. Company is so oblivious and arrogant to the high turn over. Average rep sticks around for 12-18 months. Make better products, Lower prices on service contracts and replace the negative, incompetent service engineers. Don't harass your reps while they're on vacation/sick/way before or after normal business hours.

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