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MSB Jobs in Los Angeles, CA

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MSB Reviews

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Recommend to a friend
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Tony Reisz
8 Ratings
  • Too Little Pay - Too Much Work - Too Little Respect

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Doesn't Recommend


    The location is nice in California Plaza. At lunch or break, you can sit outside and admire the fountains and scenery. There are many good, kind people working at MSB. I'd say that 2/3 of the staff are wonderful people to work with. Some employees are occasionally allowed to work remote (mostly just those that are in technical positions or management). The company appears to be stable, we didn't have major layoffs during the recession.


    The pay is terrible for the amount of work and responsibility (though maybe it's better for new hires, I wouldn't know). Raises have averaged 1% to none at all for top scoring performers the past two years. However, the company has been very profitable during that time. The main theme is too much work and constantly changing expectations, while putting unnecessary pressure on process improvements that really aren't improvements at all (they are just ways for senior management to try to prove to their boss that they are doing something). You will be asked to do the impossible, but it's very rare here to find a manager that appreciates your work when you do make it happen. If you handle a project well, you will just be asked to do it faster or handle even more without complaint (at the same pay, of course). The job conditions are in a constant state of flux. You might be bounced around from manager to manager and it is very likely that your manager will have no understanding of what your job entails. You are probably not going to be supported by anyone, so just accept whatever you are given, whether you agree or not. If you have a manager that does not interact with you often, consider yourself lucky because I can count three lower level managers (on just one side of the building) that are allowed to act hysterical, yell at, put down, or badger other employees. Even the "nicest" senior manager accepts that behavior, as long as they get good results. If you want to be promoted, make it happen very early on because once you into the drugery of mulitple reoccuring projects, you are not going to be able to transition to another role (unless you're a fan of the never-ending work week). We take a lot of satisfaction surveys, then HR collects employee data, so senior management can make a big show about making positive changes, but the work environment has continued to decline over the past few years. A lot of long time, highly effective employees and well-loved more recent employees are quitting because it is a not a good work environment anymore.

    Advice to Management

    WAKE UP!!! Stop putting such heavy pressure on employees for the "flavor of the month" process improvement. We already have an inordinate amount of responsibility supporting our hundreds of products without adding additional layers of stress. It is extremely hard on employee morale to be constantly in a state of satisfying multiple clients and keep having these non-critical process improvement tasks thrown on top of the critical tasks at the most inopportune time. The work environment has been ruined by your disrespectful treatment of the staff and non-existent raises.

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