Makita U.S.A., Inc. – Oakland, CA
As Retail Sales Representative, you will oversee product management for assigned territory, facilitate indirect sales development and growth, develop… StartWire
I worked at Makita U.S.A. full-time (More than 3 years)
While Base Salaries are on the low side, company benefits are very competitive. 401K Matching is on par with industry averages. The office is located in La Mirada, CA off the 5 freeway which is freeway close and NOT in Downtown Los Angeles so traffic is typically light.
Poor Executive Management, Poor Employee Moral, Poor Salary Compensation, Poor Annual Increases (even with an excellent annual review), Poor Employee Purchase Policy - Employees pay full retail to Makita. They make more profit on sales to employees than they do on their customers. Unreasonable expectations on employees that work long hours and weekends for events who are required to use PTO time after working a 24 hour weekend and nearly 6 hours in 4 days. Company claims to be progressive yet they do not utilize ANY modern technologies to streamline processes.
Advice to Management
Bring people in with outside experience to advance the companies use of technologies from Sales to Marketing. Implement CRM, CMS, SalesForce, give sales computers and expect that they use them, hire people with Marketing Experience in the Marketing Department and not ex-sales guys.