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I worked at Minnetronix as a contractor (Less than a year)
As far as people go, they deserve 5 stars. Great people to work with. I really enjoyed working with everyone there. They have a large number of opportunities (Hardware, Mechanical, and Software development and verification). A wide range of products so it doesn't get boring.
Company does contracts for other companies. This is very interesting but it is organized terrible. Input and output requirements aren't ever defined completely. If a failure happens and the equipment was being used in a 'crazy' way. The failure gets pushed back on Minnetronix because they, for some strange reason, allowed inputs and outputs to remain undefined. It make doing designs interesting not easy. Equipment and tools needed to do the job are purchased and owned by the company the contract is being done for. So, they have nothing and don't seem interested in investing in some general items for themselves. Minnetronix employees are not very experienced which is really shown in their hardware and software architectures. Project designs are pieced together by contractors which is good for contractors but makes for some really bad designs to work with. Their CAPAs may not get real answers but they will get an insane number of contractors thrown at them and their processes are so bad that the resolution to the CAPA may be a larger problem then the original issue. Inexperience? They are good people but it seems the are often in over their heads. I like them but they were sucking the life out of me.
Advice to Management
Wake up. You are a small company with big company issues. I know you say it isn't true but I was there for as long as I could stomach it. I'm telling you it is the same behavior only worse because you may not realize it. Knowing what an acronym stands for isn't the same as 'your company follows the process'. If you actually figured out what skill sets you needed to do a contract and then hired people with those skill sets, you may be able to earn more profits and buy an actual piece of test equipment. Of coarse that would probably mean that a 2nd year mechanical engineering student wouldn't be doing communication packet and bit error rate testing but that is probably a good thing. There are such a large number of things that need to be addressed. Everyone there is great but but change costs time and money. You really need to put an effort together to do it or you will continue to have issues holding on to talent. Wake up.