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Wonderful place and staff to work with, overall. Upper management is very supportive; mission is heartfelt and lived every day. Benefits are pretty good. Lots of little perks (free flu shots, bike purchase program, etc.)
Even though the pay is commensurate with other zoos and aquariums, salaries suck in such an expensive region. Upward mobility within the organization is limited.
Advice to Management
Find ways to help make staff housing more affordable or pay salaries above the poverty level for families in the area.