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Incentive is nice. Office atmosphere is friendly. Having off 5 holidays a year is a lot better than my previous job.
Very low pay, below average for area. Management does not communicate at all. We have a HR department but getting in touch with them is almost impossible so if you have a problem, good luck. Zero room for advancement, your position is your position until you leave and those 20 cent annual raises really help your decision to leave.
Advice to Management
Pay your employees more, they're the ones who bring in the money. More communication, it feels like the employees have no one on their side. Have some training programs to advance ANYWHERE, having no room for advancement really send morale drowning.