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NextGen Jobs

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30+ days ago

weblogic Admin (10 years Exp minimum)

Nextgen Columbus, OH

- Technical knowledge in Java/J2EE technologies preferably in retail domain. - Working knowledge of PLSQL and Oracle database 11g - Basic knowledge… Nextgen

30+ days ago

Airwatch administrator

Nextgen California

* Actively participate in project to define requirements on Airwatch implementation * Assist with operations adoption of the Airwatch tool * Help… Nextgen

30+ days ago

Lead Cloud Storage Engineer

Nextgen San Jose, CA

Passion to build the highly performing low-cost and distributed storage solutions for Cloud Scale using SSD and/or HDD. Interface with internal… Nextgen

30+ days ago

need Storage and Backup Engineer

Nextgen Virginia Beach, VA

• Typical work week expectation of 40 hours expected but possible on occasion to be required to work off hours/weekends with schedule adjusted to… Nextgen

30+ days ago

Manhattan OMS Consultant

Nextgen Columbus, OH

The Application Specialist role is an integral part of the Application Technologies team, ensuring stability and efficient operation of Oracle… Nextgen

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NextGen President and CEO Rusty Frantz
Rusty Frantz
13 Ratings
  • Helpful (1)

    Support candidates beware!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Support Analyst in Horsham, PA
    Former Employee - Client Support Analyst in Horsham, PA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at NextGen full-time (More than a year)


    Opttion to work from home, helpful co-workers. Good place to start if you want to branch out into Healthcare IT.


    Unfortunately there are a lot of cons. If you're considering a job with their client support team I would take the following to heart, as it will be a spot-on depiction of your work life if you take on this role. Expect to have the amount of work that 2 - 4 people should have, you will have clients on your back constantly, and a large amount of stress in your life due to this. There is a bonus system in place for bearing through this each quarter, but it seems to just be a reward for not leaving. No one is capable of keeping this amount of work under-wraps and in an ideal response time for clients. This in turn hurts the client base, team morale, and your quality of life. Recent "enhancements" were made to the support model, but they don't benefit the support department in any way, if anything they have only increased the workload. If you are in dire need of a job and nothing else is on the prospects then I would consider this role, otherwise keep looking.

    Advice to Management

    Managers were good for the most part. They acknowledged the amount of work was too much, however, not much is done to actually be proactive in making improvements for the staff. Until it does, there will continue to be a high level of turn-around.

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