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7 days ago

IT Network Administrator – Apply on Glassdoor

Open Systems International Medina, MN

• Experience with storage area networks. Responsibilities • Administer email… Open Systems International

7 days ago

IT Helpdesk Agent – Apply on Glassdoor

Open Systems International Medina, MN

In this position you will be responsible for providing first tier network, hardware and software support to staff and representatives. Required… Open Systems International

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Open Systems International President Bahman Hoveida
Bahman Hoveida
27 Ratings
  • Avoid “Engineering” in Government & Field Automation Services Departments

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Engineer in Medina, MN
    Former Employee - Project Engineer in Medina, MN
    Doesn't Recommend
    Positive Outlook

    I worked at Open Systems International full-time (More than 3 years)


    Relaxed work environment, nice office, items in my con list improved over the years but still have a ways to go. OSI’s business strategy in the government group ensures a continual flow of business – they won’t sell OSI software to a competitor so it forces the government to use OSI for maintenance and development services. Complaints in my review are specific to the government and field services departments and I think there are positions elsewhere in the company that would provide a better experience.


    Ridiculously slow moving projects, which is is a mixed blame of difficult customers and OSI management. Management tends to turns trivial tasks into behemoth problems, crippling productivity with excessive approvals, reviews, and meetings. Need an extra $5 cable on your project? Expect about 2-3 hours of work filling our paperwork and 2 weeks for all of the necessary approvals to get through to get the cable ordered. There is little transferable knowledge gained, unless you career aspirations are to work at an electrical utility that uses OSI’s software. Most of your time will be spent learning the intricacies of OSI software, developing HMIs in the most painstakingly-slow and buggy software, and tediously going through lists of 1000’s of data points adjusting names to customer ever-changing preferences. Daily I would take a step back and look at what I’m doing and think, ‘this is what I spent 4 years getting an engineering degree for?’ An accumulation of small things gave me a bad vibe about the company. Projects often get down to the contract T&C’s on how to get out of work. I usually felt like we were ripping off the customer, the actual delivered product to cost ratio on a lot of projects was outrageous. OSI really advertised ‘flex time hours’ when I was hired, yet they had the strictest policy of hours I’ve worked at. OSI hires almost all new grads, yet they built their new office 30 miles from the city. Travel policy is a nightmare, expect to get nickel and dimed on expenses. To save $100 on a flight, travel will book you a midday Sunday flight with a 4 hour layover. OSI gave me a 5-day window to accept their job offer which seemed excessively short for a new grad when I had interviews spread out over a month period.

    Advice to Management

    Hire managers that have experience in the field they are managing. Implement a per diem travel policy.

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