Orchard Supply Hardware, LLC - – Antelope, CA
The Front End Lead will perform all the necessary duties to accurately, efficiently, and professionally manage his/her assigned area of… Orchard Supply Hardware, LLC -
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I worked at Orchard Supply Hardware full-time (More than 3 years)
Good job to learn about home improvement, gardening, landscaping, customer service, and tools. There is a lot of loyalty in this company, clientele and employees. Employee discount (Home Depot doesn't even offer that), and flexible scheduling within reason.
A full time employee is a dying breed, rather than make part time employees full time, they choose to hire more part time employees, decreasing morale so they don't have to pay benefits. Benefits package premiums are so high that someone making $9 an hour can't afford them. Cashiers are treated like third class citizens by management and customers. Those who slave on the sales floor got their hour lunches reduced to half hour lunches, and the burnout is definitely noticeable. The club orchard program is a joke, the CARE program is an even bigger joke. Management at the store level have their hands tied due to their superiors' lack of experience working in retail.
Advice to Management
You may have a piece of paper and a student loan payment.saying you can "manage", but until you pass judgement and cut payroll hours, chastise those who don't get people to sign up for club orchard, and rollout expensive CARE training blah blah blah, get your hands dirty in a store. Work a cash register for a day, see just how many people don't wanna sign up for club orchard. Go outside to the nursery, and see just how many people pass through there that aren't buying, but need advice on how to kill the bugs on their roses, so if you don't see the dollar signs for that department in a certain hour, it doesn't mean that you don't need anybody working out there. And quit the nursery push orders. The department leads and assistant manager that oversees the department know what the nursery needs, NOT YOU!!! AND PAY THESE PEOPLE WHAT THEY'RE WORTH!!!!