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I worked at PGA National Resort & Spa (More than 5 years)
If you can get hired as a director, the pay is great. Great staff in all areas, gifted, fun and hard working. Lots of events and interesting people pass through there on a daily basis.
Like so many others, ownership tends to expect more from less. Staff levels are always an issue and this creates stress from frontline employees which results in heavy turnover.
Advice to Management
Understand you can't have it all. Short handed staff, no matter how talented, can not be everywhere all the time. This leaves gaps in service levels and this is reflected in guest surveys.