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I have been working at PTC Software full-time (More than 5 years)
Overall good people! Throughout the organization there are people who are really good at what they do and willing to go out of their way to help!
Lots of strategic direction changes. Upper management seemed to change strategic direction often, seemingly without letting the current strategy unfold. This is especially difficult in an industry with 6-12 month sales cycles for enterprise deals.
Advice to Management
Develop a strategy and work that strategy before changing.