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Learn a bit of the software and how operations are in a spa organization. A lot of hands-on interaction with the software and working with the clients including big-name spa chains.
There's not a lot of growth opportunity as the organization is quite small and there is not a lot in terms of lateral growth either. The salary is also on the lower end when searching salaries online for same or similar job roles.
Advice to Management
It is time to be innovative and find new ways to generate revenue that can be turned into better salaries for the staff. There definitely needs to be more structure within the departments. It has become too casual in terms of processes and procedures.