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I worked at Paychex Insurance Agency (More than 3 years)
Great Benefits, Nice Co-workers, some training was relevant to job, large based of semi-warm leads to call on
Terrible Insurance Agency, Tremendous lack of Administrative Support, Deficit in operational support, not prepared to assist employers in the large market segment, management doesn't have a clear view of functions of a real insurance agency
Advice to Management
Hire management that has personal working knowledge of what their direct reports actually do. Learn the insurance and employee benefits business logistics before directing others on what to do.