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Pillar Hotels and Resorts Jobs in Minneapolis, MN

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Pillar Hotels and Resorts Reviews

Rating Trends
Recommend to a friend
Approve of CEO
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Chris Russell
38 Ratings
  • Helpful (1)

    Walk away or you will regret it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Sacramento, CA
    Former Employee - Assistant General Manager in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO


    Hotel discounts and opportunities to grow (but only in management positions, hourly associates are not considered anything more than base workers that are replaceable)


    Like everyone has said, micromanagement at its best. I had never experienced it until coming to Pillar and it's quite petty and stressful. Limited budgets with nothing being funded into the hotel directly. You can't expect the hotel managers to pull GSS out of the yellow or red zones with old beat up hotels and nothing but "talk" about a renovation in the "near future." My hotel is not up to any Marriott standards and I would never let my family stay in it.

    Advice to Management

    Get it together and stop milking money to the top. It's time to reconsider your whole structure. Perhaps the problem is you?! I have experienced so much support with other companies I do not understand why Pillar has so many issues. Your "wonderful and creative ideas" to make changes for the best are nothing but ideas. Without implementing them, supporting the staff, working with hotel managers and monitoring the process nothing will change. It really surprises me how many bad reviews Pillar has and corporate is probably still patting themselves on the back. You really need to listen to employees, or do you still think "oh it's just one hotel?"

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