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I worked at Planned Parenthood full-time (More than 8 years)
Team focused environment. Everyone worked well together.
With the amount of changes that occur in healthcare, the HCA position is overwhelmed and turnover is extremely high.
Advice to Management
Understand the FULL responsibilities that fall on HCA's. It's too much. The HCA's cover all the responsibilities that a practitioner doesn't. HCA's need to be hired for "front work" and "back work"; not both.