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I worked at Portfolio Recovery full-time (More than 3 years)
slow and steady pace...so quite you think your in an library
vp/managers involved in every step of collections...tell you when to do call-backs...don't allow you to know how much money you've collected...have favorites that they help make their money then pretend that their the best...total b/s...listen to your calls allday...
Advice to Management
need to allow collectors to collect and help when needed...instead of feeling that your smoke break is a priority...