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The camaraderie among the associates was great. Potbelly seems to careful about hiring employees that are genuinely pleasant, which leads to a lot of positive attitudes, even if you are grinding through a miserable lunch rush.
Similar cons to any food-service job, nothing out of place or unexpected. My managers were flexible and fair. Never encouraged to do anything shady or dangerous. Just, you know, asked scrub some dirty stuff. No surprise there.
Advice to Management
This goes up to the guys at the top: keep it simple! Why add all these crazy menu options? What happened to the lovely simplicity of sandwiches?