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I have been working at Providence Health & Services full-time (Less than a year)
I felt very welcomed when I started, the culture here is such that everyone really believes in the mission and values. Everyone is kind and there is a common respect given that your opinion matters. The management is kind and inspiring. The managers we work with are nice too, as well as the executives that we have calls and meetings with. Everyone tends to be approachable and down to earth. I took this position because I was looking for a stable company, with good benefits, good people and a place to call home for a long time. There is a lot of autonomy in this department, and leaders trust their staff to do a good job. We also work offsite at times, and working remotely may be something that is offered in the future. We are empowered to set up meetings with our managers, have dialogue and be subject matter experts. There are fun events. I love that everyone is accessible to answer questions and actually appreciate being reached out to. Providence is a "long term career" kind of place, not a quick start up or a place to gain quick experience. There is a LOT of process to learn, so settling in for the long term is the best. I personally was tired of constantly having to make moves, so this worked perfectly for what my motivating factors were when I accepted my position.
This organization is a giant. And with anything huge, change is slow to come and sometimes decisions involve a ton of communication and so many people that things become bottle-necked. Technology can also be an obstacle, because there are many systems and it slows our computers down. Working with the unions can also slow things down quite a bit. All of this can affect our performance and ability to keep to the pace that we would be working at otherwise. We hear it from our staff but also our candidates that things move very slowly. Compensation could be better, but this is an NPO and there are other motivators (like wfh, great benefits and lots of opportunities) so it isn't really a place for someone who is only motivated by money.
Advice to Management
Keep communication up to offset the slow pace. Keep streamlining and simplifying the process. Avoid over-complicating or adding additional steps, and don't fix what is not broken. Basically, just keep doing what you are already doing so well!