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I have been working at Rackspace full-time (More than a year)
Training Career Opportunities Fun Budget Culture Salary package Bonus paid every quarter productivity Incentive schemes Games Room
No work from home unless your in a good position (>L3) if your hoping to WFH outside the UK forget it its not going to happen! Support Engineer roles L1 and L2 are very very very ticket based and very little project work and highly repetitive tasks can burn you out unless you move on to other roles and teams.
Advice to Management
Stop blocking engineers on moving between teams.