Rapid Response Monitoring – Norwalk, CT
• Manage and organize calendar, itineraries, agendas and paperwork • Handle travel arrangements, including flights, hotels and transportation… Monster.com
I have been working at Rapid Response Monitoring full-time (More than a year)
The insurance benefits and pizza Friday once a month. The facility is new and is kept very clean and looks nice.
You are treated like a child with assigned seating areas, the pay sucks, you are graded on your calls but they can't explain the formula's of how they figure out their grading to you, they write you up for any little thing you do, you have to ask and get approval to go to the bathroom, they favor men for promotions and promote people without posting the job openings. You don't get holiday pay unless you actually work the holiday, so their advertising is misleading. You have to work rotating days, so you could work 10 days straight without a day off and not get overtime for it because it is in two different pay periods. You have to sit in chairs that are extremely uncomfortable, while they how great they are because they cost $1,000 a piece.
Advice to Management
Stop micro-managing, get your acts together and get Corona everything that New York has. Increase the pay because as you can see, people are starting to drop off like flies because it isn't worth the B.S. Promote people the right way. Try posting the jobs and letting people interview for them rather than just giving them to your favorite yes people.